Refund policy

RETURN & REFUND POLICY

We want you to be satisfied with your purchase. If you need to return an item, please review the policy below.

30-Day Returns

We accept return requests within 30 days of the date your order is delivered.

To qualify for a return, the item must be:

Proof of purchase may be required.

How to Start a Return

Before returning any item, contact us at newl77417@gmail.com with your order number and reason for the return.

Please do not send a product back without receiving return instructions from us first. Returns sent without authorization may not be accepted.

A return address will be provided after your return request has been approved.

Return Shipping

Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect.

We do not charge a restocking fee.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives.

If your item is damaged, defective, or different from what you ordered, contact us at newl77417@gmail.com as soon as possible.

Please include:

If the issue is confirmed, we will work with you to provide an appropriate replacement or refund.

Refunds

Once your return has been received and inspected, we will notify you whether your refund has been approved.

If approved, the refund will be issued to your original payment method.

Please allow several business days for your bank or credit card company to process and post the refund after it has been issued.

Cancellations

If you need to cancel an order, contact us as soon as possible at newl77417@gmail.com.

Once an order has entered processing or fulfillment, we may not be able to cancel it.

Exchanges

We do not offer direct exchanges at this time.

If you need a different size or item, please request a return and place a new order.

If you have any questions about returns or refunds, contact us at:

Join our email list