Shipping policy
SHIPPING POLICY
We currently ship within the United States.
Shipping Cost
Standard shipping is free on all orders unless otherwise stated at checkout.
Estimated Delivery Time
Estimated delivery time is 7–14 business days.
Please note that delivery times are estimates and are not guaranteed. Orders may occasionally take longer due to carrier delays, weather, holidays, high order volume, supplier processing, or other circumstances outside our control.
Order Processing
Orders may require processing time before shipment. Once your order has been processed and shipped, tracking information will be provided when available.
Tracking
If tracking information is available for your order, you will receive it by email or through your order confirmation page.
Please allow some time for tracking updates to appear after your order has shipped.
Incorrect Shipping Information
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error in your shipping information, contact us as soon as possible at newl77417@gmail.com.
Once an order has been processed or shipped, we may not be able to change the delivery address.
Lost or Delayed Packages
If your package appears significantly delayed or lost, contact us at newl77417@gmail.com with your order number.
We will review the available tracking information and help determine the next steps.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, contact us as soon as possible at newl77417@gmail.com and include:
- Your order number
- A description of the issue
- Clear photos of the item and packaging when applicable
We will review the issue and work with you on an appropriate solution.
Multiple Packages
Items in the same order may occasionally be shipped separately and arrive at different times.
Contact Us
For questions regarding shipping or delivery, contact us at:
newl77417@gmail.com